Post Idea Widget

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This is available in UserVoice Discovery Pro and Premium.

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We will walk through how to set up and use the Post Idea Widget. To use the Post Idea widget, you'll need to be on a plan which includes product management.

"Post Idea" is one mode of the UserVoice widget; you can also use the widget to collect NPS scores.

Set up the Post Idea Widget

The Post Idea widget allows your users to post ideas directly to a public forum. When they type in their idea and click "Next", they'll be prompted with matching ideas from your specified forum. If they find an existing idea that matches they'll have the option to become a voter. 

 Setting up the Post Idea Widget Code

  1. In your settings menu, navigate to the "Widgets" tab.
  2. In Step 1, set the starting experience to Post Idea
  3. Select a trigger position, accent color, and trigger color
  4. Copy the code in Step 2
  5. Add the widget code to your website
  6. Add the code to your website right before the final </body>

Specifying a Forum

You have the option to specify a forum for the post idea widget. This will determine which relevant ideas are displayed in the instant answers feature, and also which forum that the user's idea will post to. If you do not specify a forum, the widget will use your default forum. 

To specify a forum, add the forum ID to the widget code as shown below. 
forum_id: '209871', // Defaults to your account’s default forum
Please note: If you want to use the post idea widget with a private forum, you will need to use a token-based single sign-on (JWT) and pass an SSO token in the widget. Learn more about this option here.

 

Managing your ideas

Now that users can post ideas, you'll want a way to organize and update them. You can add a public status to your ideas, tag them with internal labels, and add voters. 
 
If you want to keep new ideas private until they are approved by an admin, you can enable pre-moderation. Check out this document to learn more about the moderation feature. 

 

Advanced widget implementation

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