We will walk through how to set up and use the Post Idea Widget. To use the Post Idea widget, you'll need to be on a plan which includes product management.
"Post Idea" is one mode of the UserVoice widget; check out this document for details about using the various modes separately.
Set up the Post Idea Widget
The Post Idea widget allows your users to post ideas directly to a public forum. When they type in their idea and click "Next", they'll be prompted with matching ideas from your specified forum. If they find an existing idea that matches they'll have the option to become a voter.
Setting up the Post Idea Widget Code
- Click the icon in the bottom left corner -> click "Widgets".
- In Step 1, set the starting experience to Post Idea
- Copy the code in Step 2
- Add the widget code to your website
- Add the code to your website right before the final </body> tag (for more details on how to add the widget code to your site, check out this document.
Specifying a ForumYou have the option to specify a forum for the post idea widget. This will determine which relevant ideas are displayed in the instant answers feature, and also which forum that the user's idea will post to. If you do not specify a forum, the widget will use your default forum.
To specify a forum, add the forum ID to the widget code as shown below.
Please note: If you want to use the post idea widget with a private forum, you will need to use our token-based single sign-on and pass an SSO token in the widget. Learn more about this option here.
forum_id: '209871', // Defaults to your account’s default forum