Product Availability
This is available in UserVoice Discovery Premium.
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You're using UserVoice to prioritize your product roadmap, but when you decide what to build next you need a way to connect your customer ideas to specific engineering tasks. With the Azure DevOps Cloud Integration, you can connect work items in Azure DevOps to Features and Ideas in UserVoice. As work items in Azure DevOps are updated, their status is reflected in UserVoice and vice versa. This allows you to keep Product and Engineering efforts in sync.
Link Azure DevOps work items to Features and Ideas
After installing and configuring the Azure DevOps integration, a new content block will be visible when you view a Idea or Feature detail page in UserVoice called “Linked Azure DevOps Work Items”. From this block, you can click "Add" to create a new Azure DevOps work item or link existing ones. Information about the Azure DevOps work item will then be pulled into UserVoice, including the type of work item, name, id, and current status.
You can also ask the UserVoice agent to link an idea to an existing work item, for example "Link the SSO idea to work item 4821." The agent shows you the link before it's made. When it links, the work item gets the "UserVoice" tag, a link to the idea, and a comment with your name and the idea's title and description. The agent can't create new work items or remove links. See UserVoice agent.
In a similar manner, details of the linked UserVoice feature or idea will appear in the History feed on the Azure DevOps work item, a tag labeled “UserVoice” is added to the item, and a link back to the Idea or Feature is added to the item’s Links.
Multiple UserVoice features and ideas can be linked to a single Azure DevOps work item, and multiple Azure DevOps work items can be linked to a single UserVoice item.
Multiple UserVoice features and ideas can be linked to a single Azure DevOps work item, and multiple Azure DevOps work items can be linked to a single UserVoice item.
Keep Statuses up to date
As UserVoice items and Azure DevOps work items are updated, their status is reflected in each system.
In the data grid views of Features and Ideas in UserVoice, you will now see a new “Linked Azure DevOps Work Items” column and “Azure DevOps Status Last Updated” column. These will show you the number of Azure DevOps work items linked to each Feature/Idea, and when one of them was last updated - letting you see how development is progressing at a glance.
Please note: Updating the status of a Azure DevOps work item or UserVoice Feature or Idea does not automatically change the status of the linked object in the other system. When a developer moves a work item in Azure DevOps to “DONE”, it does not automatically send out a status notification to the voters of the linked Idea in UserVoice.
Quickly see which work items are linked to UserVoice
You can also leverage the new “UserVoice” tag in advanced search queries, table views, and reports within Azure DevOps to quickly see which items are linked to UserVoice.
Common Questions
Q. Does this integration work for Azure DevOps Server? Is there a Server integration?
A. No - this integration only works for Azure DevOps Cloud. Vote for this idea if you would like to see a Server integration.
A. No - this integration only works for Azure DevOps Cloud. Vote for this idea if you would like to see a Server integration.
Q. Is there a way to display linked Azure DevOps work item statuses to end-users?
A. No. Information about linked Azure DevOps work items, including status, is only visible to UserVoice admins.
Q. Does updating the status in Azure DevOps update the status of the linked Idea or Feature in UserVoice?
A. No. The current status of linked Azure DevOps items is visible to UserVoice admins, and the status of linked UserVoice feature/idea is visible in Azure DevOps, but they do not automatically update the public status of each other. This means that when a developer moves a story or issue in Azure DevOps to "DONE", it does not automatically notify all the related voters and contributors in UserVoice. This is important because a story being “DONE” in Azure DevOps does not necessarily mean it’s ready for customers.
Q. Can Azure DevOps work items be automatically created from UserVoice Idea or Features?
A. No, but you can manually create a Azure DevOps work item from a UserVoice Idea or Feature. When creating a Azure DevOps work item from within UserVoice, the item’s title and description will be pre-populated and a link back to UserVoice will be added.
Q. Can I link my UserVoice account to multiple DevOps accounts?
A. At this time, the integration can only be used with a single Azure DevOps account per UserVoice account. If you would like to see this changed, please add your vote to this idea on our forum.