Bring the power of UserVoice even closer to where your internal team communication is already happening. We’ve made it easier than ever to provide visibility and awareness to colleagues about product feedback captured in UserVoice.
The UserVoice for Microsoft Teams integration is powered by a connector built specifically to work within Microsoft Teams. Microsoft Teams connectors can be found in the Microsoft Teams App Source.
Connector Setup
This process requires an admin of Microsoft Teams and an admin of UserVoice to fully implement UserVoice for MS Teams.
- In Microsoft Teams, create an incoming webhook for the Channel you wish to implement the Teams Integration. Click here for the step-by-step instructions.
- Once you have created the incoming webhook, you will see a URL to copy. Copy this URL to share with the UserVoice Admin.
- Inside UserVoice, the UserVoice Admin will navigate to Integrations -> Microsoft Teams, and click the "Create" button.
- Paste the previously created webhook URL into "Incoming Webhook URL".
- Insert the Channel Name and Team Name.
- Select the Forums/Categories via the drop down menu, and Events you want to have streamed into the Channel you selected previously.
- Repeat these steps for each channel implemented with the UserVoice's Team Integration as these URLs are all unique.
You’re done! The events you selected in UserVoice will now be streamed directly into your selected MS Teams channels!
Removing a Configuration
To remove your connection/configuration:
- Open the configuration in Teams. You'll find this in your configured apps.
- Click on the configuration you want to remove.
- Make sure you are signed in to UserVoice. This will make sure the configuration is removed in both Teams, and UserVoice.
- When signed in, click remove.
If you removed a configuration when not signed into UserVoice, confirm it's been removed from Teams, and then remove it from within the UserVoice Admin Console → Settings → Integrations → Microsoft Teams → Click the trash can.