Now with even more ease, we have enhanced the experience for Contributors and Admins alike with the UserVoice Feedback Extension.
Highlight the customer's feedback that you'd like to bring into UserVoice. This text will be automatically copy into the feedback field.
Upload any attachments that the customer may have shared with you that is relevant to their feedback.
AI Smart Search will first search your idea grid to pair the feedback with ideas that it may best fit with. If there are no results or the results don't fit what you are looking for, create a new idea!
Provide an Importance Rating for the customer with their feedback.
Discover and match the emails on the page to the feedback for quicker linking.
Toggle between multiple domains easily on one, singular extension. Recall easily your last logged in domain for the extension as well.
Quickly access the Admin or Contributor Console from the extension, based upon your permissions.
Video Overview
The video below will walk you through how to install the new extension and features you can use within the extension.
How-To Access
From the Admin Console
- Access your settings.
- Within your settings menu, click on your "Extensions" tab.
- Within this page, click the link out for "Chrome Web Store".
- Download the extension to your browser from the web store.
From the Contributor Console
- In the top-right hand corner, click your name → Install Extension.
- This will link you out to a page that will navigate you to the chrome web web store.
- Download the extension to your browser from the web store.
From the Chrome Web Store
- Access the chrome web store at https://chromewebstore.google.com/
- In the search bar, search "UserVoice".
- Download the extension to your browser from the web store.
Display and Edit Feedback Link
You can allow the source URL field to be editable. Typically this captures the active tab's URL in the background; however, if you would like your Contributors to be able to edit it or paste their own source URL, enable this feature.
Note:
- While the highlight feature works on most pages, some sources may not work. For example, Google Docs.
-
We support all Chromium-based browsers, such as Chrome, Edge, Opera, etc.
For those who use other browsers, such as Firefox or Safari, we recommend to continue using our Contributor Sidebar.