The Idea & Voters Export is our most comprehensive data export. It allows you to customize exact data fields so you can seamlessly analyze customer sentiment, evaluate account-level demand, and push data directly into your external reporting tools.
Export Ideas and Voters
- Navigate to the Idea Grid
- Select Your View: Click All ideas, choose a specific forum, or load a saved view.
- Apply Filters (Optional): Filter your ideas by date range, forum/category, status, label, or inactivity.
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Initiate Export: Click the Export button and select Export Current Dataset.
- Select Export Type: Choose Idea & Voters.
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Configure Settings: Customize your columns by checking or unchecking specific metrics—such as Idea ID, Idea Title, Idea Description, Portal URL, or account and user profile attributes—to ensure your report contains only the data relevant to your analysis. See more info here about these options.
Key Considerations & Best Practices
- Count by User ID: Always count unique voters using User ID. If a user belongs to multiple accounts, the export generates a record for each associated account.
Multi-Account Association: Because UserVoice doesn't track which account a user represented when voting, users linked to multiple accounts will have all of their associated accounts listed as supporters.
Row Interpretation: Each row represents an instance of support, feedback, or the initial creation of an idea. Counting the rows associated with a specific Idea ID will give you the total number of votes and supports for that idea.
Excluded Data: This export includes ideas, votes, and feedback, but does not include comments. To export comment activity, you must run a separate comment export, see more here.