Developer Docs

Add an Admin to your Account

Dan Potts
  • Updated

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uv-icon (1).jpgUserVoice Discovery   check-mark-1292787_640.png         Validation Logo.jpgUserVoice Validation   check-mark-1292787_640.png

 

Need to add a team member to your UserVoice account? We'll walk you through how to do it!

  1. Log into your UserVoice admin console (yoursubdomain.uservoice.com/admin). You must be signed in as the Owner to add an admin.

  2. Click Settings (bottom-left square) → General → Users & Permissions → This will take you to the User Management area.

  3. Click Add Team Member (top-right).

  4. Enter the email address of the admin you want to add, set their permissions, and click "Send Invitations". You can invite up to one-hundred using a list of comma separated email addresses.

  5. When your new admin receives the email, they will click the link to accept the invite and set up their admin profile. If you want to edit or manage your admin's permissions, this article will walk you through how.

Some plans have the ability to promote existing users. To do this:

  1. Click the Users icon in the left-hand menu.
  2. Click the user you want to change the permissions for/grant a license to.
  3. Click "Edit permissions." This will take you to the user page in the User Management area.
  4. Select their permissions.
  5. Click "Save Changes". They will receive the invitation to accept a license if they did not have one prior.

Q. How do my admins manage their notifications?

A. Each admin controls their own notification settings. Here's an article that will walk them through how to access and change which notifications they receive.

Q. How do my admins manage their job title and username?
A. Each admin controls their own profile settings. Have them click on "Settings" in the Admin Header and choose "General" from the drop-down menu. They can click "My Profile" at the top to change their username, and job title.
 
Q: Why can't I add an admin - the Add team member bar is greyed out with the message, "You do not have the permission to invite new admins". 
A: You must have owner permission levels to add or edit admins or contributors.

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