This article will walk through how to change the email address that you use to log into UserVoice. Each admin must update/change their own email address. An Owner or other Admin cannot change it for them.
- Log into the admin console
- Click your avatar in the bottom left
- Choose "My Profile" from the drop-down menu
- Click "profile settings" to navigate to the settings menu on the web portal
- The settings menu will be on the left-hand side. Scroll down till you see where you can change your email address. Edit to the desired email!
When you change your email address or password, UserVoice signs you out of your other sessions and disconnects any AI assistants you've connected through MCP. The window you made the change in stays signed in. API keys created under Settings → API aren't affected.
Help! It says my email address is already taken!
This means your email address is already connected to another end-user profile. This article will walk you through how to fix this.