Product Availability
This is available in UserVoice Discovery Pro and Premium.
Not included in your plan? Want to learn more about the benefits? Leave us a message! If you're viewing this on our Help Center, click the Support bubble in the lower-right of this page.
Not included in your plan? Want to learn more about the benefits? Leave us a message! If you're viewing this on our Help Center, click the Support bubble in the lower-right of this page.
User avatars appear next to user comments and ideas on the web portal and in the admin console. These avatar pictures come from the following:
- Gravatar (default). We will provide the image from Gravatar by default if the user has that setup with their email address.
- Passed with SSO in the avatar_url field. If you use SSO, an image URL can be passed for a user to be used for their avatar icon.
- Facebook. If the user doesn't have Gravatar, and signs in with Facebook authentication we will use their Facebook image.

Q. Can users upload custom avatars?
A. We are only able to offer avatars through the above methods at this time. To remove or change your Gravatar, you will need to login directly to the Gravatar service: http://en.gravatar.com/.
A. We are only able to offer avatars through the above methods at this time. To remove or change your Gravatar, you will need to login directly to the Gravatar service: http://en.gravatar.com/.