Update: We have updated our process to password creation and will no longer be using Magic Link authentication. Please reach out to support if you have any issues.
Forgot Your Password?
- In the sign-in menu, click "Forgot Password" underneath the password box.
- In the next screen, type in the email and click "Verify Email".
- You will see a pop-up requesting you to confirm in your email. Do not navigate away from this page.
- Open the email from UserVoice requesting you to confirm your email. Click Confirm.
- This will open a new window, click confirm again.
- Once confirmed, navigate back to the original page and create your new password -- make sure you make it something you remember, or store it in somewhere safely. Click "Set Password".
- You will receive a confirmation message. Click "Go to Login" and will navigate you back to the original sign-in menu. Sign-in with your email and new password!