You can customize which sections of the Admin Console your licensed internal users can access. For example, you could give an admin access to just ideas, or you can remove an Admin's access to settings.
- Click the Users icon in the left-hand menu
- You can use the License Type filter to show End users, Admins, or Contributors
- Click on the name of the user whose permissions you would like to edit
- Click "Edit Permissions" and you'll be taken out to the User roles and access area
Different user types
None/End-user: Can only access web portal and forums, and not the admin console.
Admin: Can access the admin console, all private forums and capture feedback with sidebar.
Contributor: Can capture feedback on behalf of users with the contributor sidebar, but can't access admin console.
Set Permissions for the Different Parts of the App
Can edit account settings only: They have access to all settings with the exception of permissions and billing (where applicable).
Note about Contributors....
Contributors do not have access to private forums by default - they will need to be granted access just like any end-user.
If you edit a users permissions to be a Contributor, this does not send out an email telling them how to install the sidebar. For this reason, we recommend that you always invite users when adding Contributors.
How to make someone an Owner
To grant an admin full owner privileges, give them full access to settings, "Can manage and update settings (which includes permissions and billing)". Owners can add internal users (admins and contributors), edit other users' permissions, and update billing information.