Export Idea Activity

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This is available in UserVoice Discovery.

Need to get data from your forums into a spreadsheet? We'll walk you through how to export your ideas, voters, comments, and other activity. 

You can do this in the Ideas & Feedback area of the application.

Export Ideas and/or Voters

When viewing All Ideas, you can use filters and search to find the ideas you're interested in. Once you have narrowed down your list of ideas, you can export data for the ideas in that list.

  1. In the Idea grid, click All Ideas, choose your desired forum, or saved view.
  2. Use the filters and search bar to find the ideas you want to export. For more details on the search and filter functions, check out this article.
  3. Click the export button and select Export dataset.
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  4. The Export Settings menu provides several options for you to obtain the data you need for any particular export. You can see a video of this feature here.
    • Regular Export (Ideas only) or the Analysis Export (Ideas & Voters)
    • Date Filtering: Last 30, 60, 90, or 365 days, or a Custom Date Range.
      (N/A for Ideas & Voters Export)
    • CSV or XLSX
    • Select data fields that are relevant for your export
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Export for Activity & Moderation

  1. In the Idea grid, click All Ideas, choose your desired forum, or saved view.
  2. Use the filters and search bar to find the ideas you want to export. For more details on the search and filter functions, check out this article. 
  3. Click the Ideas & Activity tab. 
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  4. Select the activity types you would like to include on the left, then click the "Export Activity" button in the bottom-left corner.
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  5. You will receive an activity file plus one extra file per activity type (if available) in the email.

 

Export Activity for a Single Idea

  1. You can export activity on a single idea, this includes comments and requests. 
  2. Click the idea title to open the idea
  3. On the right side, you will see four activity icons, select the cloud-like icon to Export.

Screenshot

Export Activity for a single User/Account

This is best used to export ideas supported by users or accounts that you are managing.
If you have the Salesforce Connector integrated, we suggest utilizing Account Insights as a tool to track these accounts. 

  1. Click More —>  Users & Accounts on left-hand menu
  2. Under either the Users or Accounts tab, search for the specific user/account
  3. Navigate to the Ideas tab
  4. On the far right side, click the Cloud icon, and select Export current dataset.

 

Exporting All data

If you wish to export ideas, comments, and users for your entire instance:
  1. Click the settings cog icon in the bottom left corner.
  2. Click General.
  3. Find Export Data at the bottom of the page.
  4. Select your date range.
  5. Click Export.
Once exported, you will receive an email message containing links to download a spreadsheet of the data.

Common Questions

 
Q. What does the Idea export contain?
A. Regular exports contain the ID, Title and Body of the Idea, as well as Supporter and Comment counts (and plenty of other data, documented in detail here). The Analysis export contains all the above information about the exported Ideas, as well as read more about the Analysis export here. 

Q. I haven't received my export!
A. The exports will be sent from no-reply+subdomain@feedback-poweredby.uservoice.com. Check your spam folder or any filters. It's possible the email got flagged since it does come from a no-reply. View here for more troubleshooting steps. 

Q. Can I import Ideas?
A. Yes, find out how here!
 
Q. Does the All Time Export (found in Settings →  General) include deleted ideas?
A. No this export does not include deleted ideas. You can export deleted ideas in the Idea Grid instead. Make sure you have the 'deleted' ideas in the view before you run the export. You can also bulk restore your deleted ideas to include them in the All Time Export. These ideas can also be retrieved using our API.

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