Need to get data from your forums into a spreadsheet? We'll walk you through how to export your ideas, voters, comments, and other activity.
You can do this in the Ideas & Feedback area of the application.
Export Ideas and/or Voters
You can export data directly from whatever view you are currently using—whether that is your current active view, a specific idea list, or a shared grid view. Filters and search terms applied to the grid will carry over to your export so you only get the exact data you need.
Select your view: Navigate to the idea grid and ensure you are on the view you want to extract data from (such as your current view, a specific idea list, or a shared grid view).
Refine your list: Use the filters and search bar to narrow down the specific ideas you want to export. For more details on the search and filter functions, check out this article.
Trigger the export: Click the export button (cloud icon) and select Export dataset.
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Configure your settings: In the Export Settings menu, choose your preferences:
Export Type: Regular Export (Ideas only) or Analysis Export (Ideas & Voters).
Date Range: Filter by the last 30, 60, 90, 365 days, or a custom range (Note: Date filtering is not available for the Ideas & Voters Export).
File Format: Choose between CSV or XLSX.
Fields: Check or uncheck the specific data fields relevant to your export.
Export for Activity & Moderation
- Select and narrow down your view: Navigate to the idea grid and ensure you are on your desired view (such as a specific forum, an idea list, a shared grid view, or your current view). To get a more detailed and targeted look at your activity, use the filters and search bar to refine the list to the exact ideas you want to focus on. For more details on configuring these views, check out this search and filter article.
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Open the Activity tab: Click on the Ideas & Activity tab.
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Choose activity types: Select the specific activity types you want to include from the left-hand menu, then click the Export Activity button in the bottom-left corner.
- Download your data: You will receive an email containing a main activity file, plus one individual file for each activity type you selected (where data is available).
Export Activity for a Single Idea
You can export the specific activity history—including all comments and feedback—for an individual idea.
Open the idea: Navigate to your idea grid and click on the title of the idea you want to view.
Filter the activity view: Use the filters on the idea details page to narrow down what you want to include (for example, selecting only comments and feedback, or choosing to display all details).
Locate the export icon: On the right-hand side of the idea details page, look for the row of four activity icons.
Trigger the export: Click the cloud icon (Export) to download the activity data for that specific idea.
Export Activity for a single User/Account
This is best used to export ideas supported by specific users or accounts that you are actively managing.
Tip: If you have the Salesforce Connector integrated, we suggest utilizing Account Insights as a more robust tool to track these accounts.
Navigate to Users & Accounts: Click More in the left-hand menu, then select Users & Accounts.
Find your target: Under either the Users or Accounts tab, use the search bar to locate the specific individual or organization.
Open their ideas: Click on the Ideas tab within their profile.
Trigger the export: On the far right side of the screen, click the cloud icon and select Export current dataset.
Exporting All data
If you want to pull a comprehensive backup of all ideas, comments, and users for your entire instance, you can run a full global export.
Open your settings: Click the settings cog icon in the bottom-left corner of the sidebar.
Access general settings: Click on General.
Locate the export tool: Scroll to the bottom of the page to find the Export Data section.
Set your parameters: Select your desired year to export, repeating the full process for each additional year you need to back up.
Request the file: Click Export.
Note: Once the system processes your request, you will receive a separate email for each activity type exported, each containing secure links to download your individual data spreadsheets.
Common Questions
A. Regular exports contain the ID, Title and Body of the Idea, as well as Supporter and Comment counts (and plenty of other data, documented in detail here). The Analysis export contains all the above information about the exported Ideas, as well as read more about the Analysis export here.
Q. I haven't received my export!
A. The exports will be sent from no-reply+subdomain@feedback-poweredby.uservoice.com. Check your spam folder or any filters. It's possible the email got flagged since it does come from a no-reply. View here for more troubleshooting steps.
A. Yes, find out how here!
A. No this export does not include deleted ideas. You can export deleted ideas in the Idea Grid instead. Make sure you have the 'deleted' ideas in the view before you run the export. You can also bulk restore your deleted ideas to include them in the All Time Export. These ideas can also be retrieved using our API.