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Labels are internal tags you can use to organize ideas (admins will be able to see and use them, but not end-users). We'll walk you through how to set them up and the different ways you can use them.
Create your Labels
- Click the Ideas & Feedback icon on the left
- Click the "Ideas" tab.
- Go to the "Settings" cog -> "Manage Labels"
- Existing labels will display here.
- Click the 'Add Label' icon on the right to create a new label.
- You'll be prompted to enter the label name. You can choose to nest it under an existing label
Bulk add labels
- To bulk add a label to ideas, in the idea grid click the checkbox next to the ideas you wish to add the labels. Note: you can only add bulk labels to 5,000 ideas at a time.
- Click "Labels" from the right side menu.
- Select the labels you wish to add to the selected ideas.
- Click "Update"
If you make a mistake, click "Undo" immediately after applying the bulk label.
Add a label to one idea
- When viewing anidea in the idea grid, click the idea title to open the idea details. Scroll down to find the label icon (looks like a tag) to add labels.
- Display the label column in the idea grid by clicking the column selector. Labels will then be displayed in line with the ideas for you to manage.
Managing your Labels
Click the General Settings -> Ideas -> Configure LabelsYou will be able to see how many ideas are using an existing label.
If you click vertical ellipsis option on the right, you will be able to edit the label, change which label it is nested under or delete it.
How to use Labels
Forum Specific Labels
Within the label editor, you now have the "Available Forums" column where you can select specific forums to use the label on. By clicking the drop down, you have the option to select one or multiple individual forums, or allow all forums. The default is to allow All Forums.
FAQ
Q: I'm an Admin but don't have the ability to manage labels. Only add and remove existing.
A: Admins with disabled settings permissions are not be able to manage labels. Contact your Owner Admin to grant settings access if you need to be able to manage labels.