Customer Communications
How to communicate with your customers.
- Public Status Updates on Ideas
- Email All Subscribed Supporters on an Idea
- Reply to a User who Gave Feedback
- Outreach
- Auto-Reply Email
- Importance Rating
- Managing Feedback for Continued User Engagement
- Increasing User Involvement on your Forum
- Manually Add Feedback & Votes from Users within the Admin Console
- VIDEO - Getting Started with Managing Ideas