Product Availability
This is available in UserVoice Discovery Pro and Premium.
Not included in your plan? Want to learn more about the benefits? Leave us a message! If you're viewing this on our Help Center, click the Support bubble in the lower-right of this page.
Not included in your plan? Want to learn more about the benefits? Leave us a message! If you're viewing this on our Help Center, click the Support bubble in the lower-right of this page.
At this time, our integration is not yet compatible with GA4. However, you can manually add a tracking script to your Web Portal. But please note: when you add the script, tracking will only be implemented on the Web Portal; you will not be tracking data in the Widget or the Sidebar.
Please provide any feedback to this idea here.
Google no longer supports Universal Analytics and has stopped processing new data. You are no longer able to setup UA within our integrations.
Set Up GA4
- Within your GA4 platform, navigate to your Web Stream details where you can locate your "Tag Instructions"
- Copy the code from instructions within GA4.
- Within UserVoice, navigate to your Settings → Web Portal → Appearance and Features → HTML/CSS/Javascript.
- If you have not done so already, you will need to enable using Custom CSS.
- Paste the code from GA4 within the <!-- JavaScript Snippets --> block (at the very bottom) and Save.
How it Works
Once the integration is set up,
- View the number of users who visit a specific idea or forum on your web portal. You can use this to understand overall visits on your web portal, drill into entrance paths or understand visits around a specific idea.
- Use Tag Managers to create custom events to report on tasks, such as Idea Created or Comment Created.