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Sometimes users create similar ideas, and you need to merge those ideas. You can merge one idea into another, or multiple ideas into one.
Merge One or More Ideas
- Navigate to the idea grid by clicking the lightbulb in the left-hand menu.
- Click "All open ideas", choose your desired forum, or choose your desired saved view.
- Use the filters and/or the search bar to find the idea(s) you want to merge.
- Click the checkbox next to the idea(s) you'd like to merge, and select Merge from the options in the lower blue bar that appears
- Use the filters and search bar to find the idea you want to merge into, select it, and click Merge.
- The confirmation screen will show you the path for your merge. The green idea on the bottom will be the "winning" idea. You can reverse the direction of the merge, and also choose to notify voters.
- Click "Confirm Merge" to finalize the merge.
Common Questions
Q. What happens to the merged idea?
A. The idea you merged will be listed as “Merged” in the Admin Console, and it will no longer be visible on your web portal. Its voters, comments, feedback, and labels will become part of the "winning" idea. Its description will appear as a comment on the "winning" idea.
Q. Where can I see ideas that were merged?
A.
- Navigate to the idea grid by clicking the lightbulb in the left-hand menu
- Click All Ideas, choose your desired forum, or choose your desired saved view.
- Click Filter next to the search bar at the top of the page → Public Status → Merged
Q. Can I undo a merge?
A. A merge can be undone immediately after the fact by clicking the "undo" banner at the top of the screen. This is the only time you can undo a bulk merge, but single-idea merges can be undone at a later time. Check out this article for more details on undoing a merge.